Terms & Conditions

Accepted Payment Methods:

Currency: AUD (Australian Dollars)

Payment Policy : All payments must be completed at checkout. Orders will not be processed until payment has been confirmed.

Security: All transactions are encrypted using SSL (Secure Socket Layer) technology and processed securely via our payment gateway providers.

Refunds : Refunds are issued in accordance with our Return & Refund Policy.

Chargebacks: Unauthorised chargebacks or payment disputes will be investigated and may be legally challenged.

Fraud Prevention: HealUpCare reserves the right to flag, hold, or cancel orders that are deemed suspicious or potentially fraudulent.

Large orders may require ID verification or additional checks.

Store Name: HealUpCare
Address: 39 Ludgate Hill, London EC4M 7JN, United Kingdom
Email: support@healupcare.com
Phone: +447480538119
Customer Support Hours: Monday to Saturday: 9:30 AM – 7:00 PM (AEST)
Response Time: We aim to reply within 1–2 business days.